AI-First Culture
Microsoft Dynamics 365 ERP & CRM
One Platform. Every Operation. Zero Compromise.
Unify sales, service, finance, and supply chain with Microsoft Dynamics 365. Break down silos, standardize processes, and get real-time visibility into your business so you can make decisions with confidence.
Watch Overview$30B
Microsoft AI Investment
< 6 mo
Payback Period
5X
Faster Financial Reporting
$8.9M
Productivity Gains in 3 Years
ERP and CRM, Built to Work Together with Microsoft Dynamics 365
Keep teams, processes, and data aligned.
Dynamics 365 isn’t a single product; it’s a connected suite of business applications, each built for a specific function, all sharing the same data foundation.
Microsoft Dynamics 365
ERP
Dynamics 365 Finance & Supply Chain Management
Streamline financials, reporting, planning, and forecasting with Copilot and AI agents while improving supply chain resilience and efficiency end-to-end.
Learn MoreDynamics 365 Business Central
Manage finance, sales, & operations in one solution built for small & mid-sized businesses ready to scale, with Copilot and AI agents built in.
Learn More
Microsoft Dynamics 365
CRM
Dynamics 365 Sales
Bring buyer signals, relationship history, and pipeline insights together, so reps focus on deals that move forward.
Learn MoreDynamics 365 Customer Service
Help reps resolve issues faster, automate workflows, and build long-term customer loyalty with AI-powered service.
Learn MoreDynamics 365 Field Service
Connect scheduling, dispatch, and communication, so the right technician arrives prepared, on time, every time.
Learn More
Intelligence Built into Every Part of Your Business
Microsoft Copilot for Dynamics 365 and AI agents work across every module to streamline processes, assist teams, and drive better decisions in real time. Less manual work, more meaningful output.
See Dynamics 365 in Action
Quick product walkthroughs across every module — straight from the Microsoft team.
A Seamless Vision that Adapts to Every Industry’s Demands
Healthcare
- AI in Healthcare
- Augmented Reality
- IoMT in Healthcare
Logistics
- AI in Logistics
- Challenges in Logistics
- AI in Demand Forecasting
Gaming
- AI in Gaming
- Game Streaming
- Generative AI in Gaming
Fintech
- AI in Fintech
- Cybersecurity in Fintech
- Blockchain in Fintech
Retail
- IoT in Retail
The Right Partner Makes Dynamics 365 Work for Your Business
As a Microsoft-certified partner, Netsmartz doesn’t just deploy Microsoft Dynamics 365; it ensures the platform is configured, integrated, and supported to drive measurable business outcomes from the start.
Our Services
Implementation
Fast deployment to enable immediate productivity
Migration
Seamless shift from legacy systems to cloud
Integration
Unified systems with connected workflows
Upgrades
Always updated with the latest Microsoft Dynamics 365 releases
Customization
Built to match your specific business needs
Support
Consistent performance beyond go-live
Why Netsmartz
Proven Delivery
Hundreds of successful projects mean fewer surprises and more predictable outcomes, and a methodology refined over 26 years
See Our Success StoriesDeep Technical Expertise
26+ years of experience helping you modernize without losing critical business logic.
Explore Our ApproachLocal & Industry Knowledge
Align Business Central to regional rules and industry workflows, not generic templates.
Discover Your SolutionTraining & Ongoing Support
Practical training and expert support to drive adoption and protect your day-to-day operations.
See How We SupportTransparent Pricing
Clear, upfront costs that help you plan budgets and avoid unexpected fees.
Plan Your BudgetYour Dynamics 365 Investment Deserves the Right Execution
Connect with a Dynamics 365 specialist to walk through your requirements, current setup, and the fastest path to measurable outcomes.
Talk to an ExpertFrequently Asked Questions
What does Microsoft Dynamics 365 ERP & CRM actually include?
Microsoft Dynamics 365 ERP & CRM brings sales, finance, operations, and customer service into one connected platform to manage the full business lifecycle.
How does Microsoft Copilot work in Dynamics 365?
Microsoft Copilot in Microsoft Dynamics 365 assists users with drafting responses, summarizing data, and automating routine tasks across ERP and CRM workflows.
Why do businesses choose Dynamics 365 over separate systems?
Microsoft Dynamics 365 replaces disconnected tools with a unified system, helping teams work with shared data instead of fragmented information.
What is Dynamics 365 Business Central best suited for?
Microsoft Dynamics 365 Business Central is built for small and mid-sized businesses that need integrated finance, sales, and operations in one scalable solution.
How does Dynamics 365 Field Service improve on-site operations?
Microsoft Dynamics 365 Field Service improves scheduling, dispatching, and technician readiness, so service teams can resolve issues efficiently on-site.
Let's Discuss Your Growth Strategy
Let's discuss how we can help you accelerate growth, improve efficiency, and drive real business outcomes.